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By using a solution from Anaplan, Vodafone is basing their Sales Planning om the most up-to-date data available from their sales funnel in CRM. This case is therefore classified as a Sales Expert that helps to create an accurate Sales Plan. It has brought together Sales, Finance and Operations to collaborate and plan using the same data and has provided a faster and more automated sales planning as a result. -
By using a solution from Anaplan, Activision is managing their trade promotions planning by giving their planners real-time accurate data. This case is therefore classified as a Sales Assistent that helps to bring together all relevant data, and eliminates the tasks of a planner that were previously done in a manual spreadsheet. It has helped Activision to increase their planner producivity. -
By using a solution from App Annie, LinkedIn is able to identify and understand trends in the 'app' marketplace (what applications are popular, by who, etc.). This case is therefore classified as a Sales Coach that helps with Marketing Planning. It helps LinkedIn to increase their understanding of apps in demand. -
By using a solution from Aviso, Silver Peak is able to forecast revenue based on patterns in data. This case is therefore classified as a Sales Expert that helps with Forecasting. It helps Silver Peak to improve their forecasting accuracy and makes their business outcome more predictable. -
By using a solution from Chorus.ai, Zoom is able to prioritize sales calls where coaching is expected to have highest impact. This case is therefore classified as a Sales Coach that helps with Coaching and Training. It helps Zoom to grow their Sales (by improved coaching) and to bring new employees up to speed more quickly. -
By using a solution from Clari, Okta is able to fuel their pipeline management with insights that allow sales management to focus on corrective actions where they are needed. This case is therefore classified as a Sales Coach that helps with Opportunity Management (managing the funnel in particular). It helps Okta to manage their sales funnel much more effectively. -
By using a solution from Clearbit, Frame.io is able to target their Facebook ads much more precisely by combining customer data from various sources. This case is therefore classified as a Sales Coach that helps with Campaign Management by suggesting the best matched audience. It helps Frame.io to triple their target audience 'precision rate' on Facebook and match it to the level they achieve on LinkedIn. -
By using a solution from Clearbit, Zenefit is able to identify and target their ideal customers on Facebook. This case is therefore classified as a Sales Coach that helps with Campaign Management. It helps Zenefit to increase their conversion rates from prospect to qualified lead, and to find and target 'bigger fish' in their prospect base. -
By using a solution from Conversica, Oracle generates leads at scale that have a higher probability of conversion. This case is therefore classified as a Sales Assistant that helps to generate and qualify leads. It helps Oracle to increase the number of sales qualified leads. -
By using solution from Digimind, Carrefour's digital team accurately evaluate real time ROI of key campaigns in terms of visibility, buzz, and share of voice. This case is therefore classified as a Sales Expert that leverages Social Listening to help on Marketing Campaign Management. Using Digimind has allowed Carrefour to continue to offer a valuable shopping experience to their customers by adapting to their needs. -
By using AI solutions from Fusemachines, a US based publicaly traded eccomerce company has been able to reach their goal of providing accurate product matches to their customers. This case is therefore classified as a Sales Expert that helps in CPQ. -
By using a solution from Gong.io, Diligent is able identify opportunies for growth on which a sales rep can be coached. This case is therefore classified as a Sales Coach that helps with Coaching and Training. It helps Diligent to grow their Sales (by improved coaching). -
By using a solution from Gong.io, HubSpot is able to give feedback to Sales Reps that they can use to improve their customer interactions. This case is therefore classified as a Sales Coach that helps with Coaching and Training. It helps HubSpot to increase productivity per rep, adoption rates of sales methodology and ramps up new hires more quickly. -
By using a solution from Tact, Kelly Services is able to document their customer interactions via real-time activity tracking. This case is therefore classified as a Sales Assistant that helps with (Key) Account Managent. It helps Kelly Services to reduce admin time for sellers whilst improving data entry and deeper visibility into sales activity as a result. -
By using a solution from tact.ai, Pharma companies have been able to maximize the value of getting in contact with doctors, either remotely or in person by simplifying the interaction. This case is therefore classified as a Sales Assistant that helps with (Key) Account Managent. This allowed management to handle their logistics in a more effecient and collaborative way and as a consquence enhance their CRM. -
By using a solution from Troops, Intercom is able to push relevant insights to Sales in a variety of areas (data entry, lead management, sales coaching). As the primary process they have been using this for is Lead Management, this case is classified as a Sales Coach that helps with Lead Management. It helps Intercom to do their Lead Management more efficiently and improve their data quality. -
By using a solution from Troops, Stack Overflow is able to manage their contract renewal process much more effectively by providing insights on what action is needed at what time. This case is therefore classified as a Sales Coach that helps with Contract Management. It helps Stack Overflow to increase renewal rates and reduce admin time. -
By using a solution from Tubular, Spin Master is adapting their Marketing content strategy on insights from data (video intelligence). This case is therefore classified as a Sales Coachs that helps to adapt content strategy to the latest trends and provides a benchmark. It has helped Spin Master to increase their engagement rate on Marketing Content. -
By using a solution from UIPath, CXP now using automation to help it in achieveing excellent CRM and even anticipate customer needs beforehand. This means that they could pre handle the customer calls making them faster in complying their needs. CXP provides outsourced contact centers for some of the UK biggest brands. This case is therefore classified as a Sales Assistant that gives customer insights for customer case handling. The calls have been shortened and became more personalized reulting in better rating and effecient CRM. -
By using a solution from XANT.ai, Groupon is able to schedule the optimal contact cadence that helps them to close more contracts. This case is therefore classified as a Sales Coach that helps to presribe the next best action on Opportunities. -
By using Zilliant solutions, Metro France is tackling their pricing challenges that emerge from their process complexity and customer demand. They need to have a personalized price and product recommendations for their customers. With the help of Zilliant MetroFrance idenntifies white spaces and optimizes pricing. This case is therefore classified as a Sales Coach that helps in CPQ. It has allowed them to improve the customer experience by providing easy solutions to the customers to answer their needs and grow market share per customer.
