Chorus

Type of Content

Customer Case

Title

Zoom Uses Chorus to Fuel Growth Throuhg Continuous Improvement

Link

https://www.chorus.ai/case-studies/zoom

Synopsis

By using a solution from Chorus.ai, Zoom is able to prioritize sales calls where coaching is expected to have highest impact. This case is therefore classified as a Sales Coach that helps with Coaching and Training. It helps Zoom to grow their Sales (by improved coaching) and to bring new employees up to speed more quickly.

Description

Zoom uses conversational Intelligence prioritizing call recommendations, scales coaching and enablement, and expediting on boarding for employees – It has deliverd them 20% Sales growth since using Chorus in Sales, build momentum for on boarding new employees and bringing them “up to speed” quickly

Commercial Excellence Focus

Marketing Excellence
Sales Excellence
Services Excellence
M&S Technology

Industry Focus

Regional Focus

Related Company URL

https://zoom.us/

SE-PTO Classification

SM3

SE-CE Value Tree Classification

AI for Sales Classification

Sales Coach

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