Chorus
Type of Content
Customer Case
Title
Zoom Uses Chorus to Fuel Growth Throuhg Continuous Improvement
Synopsis
By using a solution from Chorus.ai, Zoom is able to prioritize sales calls where coaching is expected to have highest impact. This case is therefore classified as a Sales Coach that helps with Coaching and Training. It helps Zoom to grow their Sales (by improved coaching) and to bring new employees up to speed more quickly.
Description
Zoom uses conversational Intelligence prioritizing call recommendations, scales coaching and enablement, and expediting on boarding for employees – It has deliverd them 20% Sales growth since using Chorus in Sales, build momentum for on boarding new employees and bringing them “up to speed” quickly
Commercial Excellence Focus
| Marketing Excellence | √ |
| Sales Excellence | – |
| Services Excellence | – |
| M&S Technology | √ |
Industry Focus
Regional Focus
SE-PTO Classification
SM3
SE-CE Value Tree Classification
AI for Sales Classification
Sales Coach
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