Type of Content

Customer Case


How Gong Became Diligent’s MVP by Increasing Close Rates by 7.4%


By using a solution from Gong.io, Diligent is able identify opportunies for growth on which a sales rep can be coached. This case is therefore classified as a Sales Coach that helps with Coaching and Training. It helps Diligent to grow their Sales (by improved coaching).


Diligent used as a AI-powered sales enablement solution to help sales reps with skills development and reinforcement. It has been used to gain powerful insights to infuse knowledge in coaching conversations to ultimately reinforce sellers’ skills. Diligent increased its close rates by 7.4% and reduced the time for reps to hit quota by 3 weeks.

Commercial Excellence Focus

Marketing Excellence
Sales Excellence
Services Excellence
M&S Technology

Industry Focus

Regional Focus

Related Company URL

SE-PTO Classification


SE-CE Value Tree Classification

AI for Sales Classification

Sales Coach

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