Gong
Type of Content
Customer Case
Title
How Gong Became Diligent’s MVP by Increasing Close Rates by 7.4%
Synopsis
By using a solution from Gong.io, Diligent is able identify opportunies for growth on which a sales rep can be coached. This case is therefore classified as a Sales Coach that helps with Coaching and Training. It helps Diligent to grow their Sales (by improved coaching).
Description
Diligent used as a AI-powered sales enablement solution to help sales reps with skills development and reinforcement. It has been used to gain powerful insights to infuse knowledge in coaching conversations to ultimately reinforce sellers’ skills. Diligent increased its close rates by 7.4% and reduced the time for reps to hit quota by 3 weeks.
Commercial Excellence Focus
| Marketing Excellence | √ |
| Sales Excellence | – |
| Services Excellence | – |
| M&S Technology | √ |
Industry Focus
Regional Focus
SE-PTO Classification
SM3
SE-CE Value Tree Classification
AI for Sales Classification
Sales Coach
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