Tact
Type of Content
Customer Case
Title
KELLY SERVICES GETS IT DONE ON THE GO WITH TACT
Synopsis
By using a solution from Tact, Kelly Services is able to document their customer interactions via real-time activity tracking. This case is therefore classified as a Sales Assistant that helps with (Key) Account Managent. It helps Kelly Services to reduce admin time for sellers whilst improving data entry and deeper visibility into sales activity as a result.
Description
Kelly Services uses an AI-based assistant that has changed how sellers incorporate CRM into their daily workflow. They have seen an 25-30% increase in daily documentation and greater productivity by reducing admin time. As well as deeper visibility into sales activity and the pipeline.
Commercial Excellence Focus
| Marketing Excellence | √ |
| Sales Excellence | – |
| Services Excellence | √ |
| M&S Technology | √ |
Industry Focus
Regional Focus
SE-PTO Classification
AM1, AM2
SE-CE Value Tree Classification
AI for Sales Classification
Sales Assistant
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