Troops

Type of Content

Customer Case

Title

How Troops helped Stack Overflow cut deal approval times by 93%

Link

https://www.troops.ai/blog/527-to-35-hours-how-troops-helped-stack-overflow-drop-enterprise-approval-time-by-93-and-overcame-other-massive-sales-challenges

Synopsis

By using a solution from Troops, Stack Overflow is able to manage their contract renewal process much more effectively by providing insights on what action is needed at what time. This case is therefore classified as a Sales Coach that helps with Contract Management. It helps Stack Overflow to increase renewal rates and reduce admin time.

Description

Stack overflow uses an AI-powered solution to improve forecasting through push alerts for contract renewals, improve communication and expedite approval processes as well as allowing sales ops to catch any issues before they spiraled out of control. It gives massive improvements in their data visibility and process efficiency, and has given an increase in subscription renewal pipeline by 30%. Moreover it reduced internal sales ops support time by 70%, and dropped enterprise approval time by 93%.

Commercial Excellence Focus

Marketing Excellence
Sales Excellence
Services Excellence
M&S Technology

Industry Focus

Regional Focus

Related Company URL

https://stackoverflow.com/

SE-PTO Classification

AM6

SE-CE Value Tree Classification

AI for Sales Classification

Sales Coach

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