UI Path
Type of Company
ISV
Classification
AI for Sales
Headline
UIPath for Contact Centers
Synopsis
By means of Robotic process automation (RPA) solutions UiPath automates the interactions of customers with your contact center end-to-end. It claims to automates those steps where human interaction does not (yet) add value and provided the right insights to te contact center employee at the right time. Their solutions can therefore be classified as a Sales Assistant that gives customer insights.
Description
UiPath uses RPA (Robotic Process Automation) to make it easy to build, deploy, and manage software robots that emulate humans actions interacting with digital systems and software. It has been a leader in every RPA analyst report from Forrester Wave to Everest Peak Matrix and Gartner’s Magic Quadrant for RPA. And #1 in all Major Independent User Review sites for RPA including G2 Crowd, TrustRadius, Capterra, and ITCentralStation. They operate in 40+ offices around the world.
Commercial Excellence Focus
Marketing Excellence | – |
Sales Excellence | – |
Services Excellence | √ |
M&S Technology | √ |
Industry Focus
Regional Focus
Global
SE-PTO Classification
S3
SE-CE Value Tree Classification
AI for Sales Classification
Sales Assistant
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